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For more information review the information found at Apple's Support Site: http://www.apple.com/support/macbook_macbookpro/batteryupdate/
If you suspect your battery is not fully charging, follow these steps to resolve the issue:
- Ensure that have installed the Battery Update 1.2 that was released to address battery performance issues. Please refer to Apple Knowledge base article: http://docs.info.apple.com/article.html?artnum=305256
- If you have verified that the battery update 1.2 has been successfully installed and continue to experience one of the following symptoms:
- Battery is not recognized causing an “X” to appear in the battery icon in the Finder menu bar.
- Battery will not charge when computer is plugged into AC power.
- Battery exhibits low charge capacity/runtime when using a fully charged battery with a battery cycle count (as shown in System Profiler) of less than 300.
- Battery pack is visibly deformed
Apple will replace the battery if the machine is currently covered under one of the LAUSD custom Apple Care warranties. Please open a request using Customer Self Service and the Service Desk will open a warranty request with Apple on your behalf. Be sure to add the words: Apple Warranty Replacement in the incident details.