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Welcome to the ITD Technical Support Site

As with many areas in the District, ITD has been asked to "do more with less." This support site is one of the ways we are working to do that.

The 4 boxes above, when you place your mouse pointer over them, provide a menu of our support pages. Included in these pages are several self service and self support options.

We know that technology is important at our schools. Our goal is to provide the best support that we can in this era of budget cuts. We welcome your feedback on our site. Use our Customer Self-Service system to give us suggestions on our new site.

Mark E. Pompey
Manager - ITD Service Desk

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1x1By Phone...

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Service Desk Phone Numbers
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Quick Links

Customer Self-Service
CSS is a way for you to avoid waiting on hold to open many service requests. Help us, help you. Please provide complete information in your requests...

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LAUSD Single Sign-On Self Service Console
Customer can activate their SSO/Mail account, reset a forgotten password, change their password or profile at this site.

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New Employees Start Here
If you are a new employee, come to this page to see how to get your SSO/EMAIL account activated. Other helpful hints can be found here...

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School and Office Technical Representatives (TechReps)    
If you are the technology coordinator or representative for your school or office, click here for more resources designed specifically for you...

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